Text message and call terms for appliance repair

Texts about your appliance repair

Program name: Luxury Appliances Service repair notifications. When you give us your mobile number to arrange a repair — by booking online, calling or texting (786) 808-7771, or telling our technician — we may text you about that request: visit confirmations and changes, technician arrival, estimates and approvals, parts updates, invoices and receipts, warranty follow-up and answers to your questions.

We send only texts about your service. We do not send promotional or marketing texts.

How often Luxury Appliances Service texts; message and data rates may apply

How many texts you receive depends on your repair and your replies. Message and data rates may apply under your mobile plan. Carriers are not liable for delayed or undelivered messages.

Reply STOP to stop appliance repair texts, HELP for help

Reply STOP at any time to stop texts. You can also reply QUIT, END, REVOKE, OPT OUT, CANCEL or UNSUBSCRIBE, or tell us by phone or email that you do not want texts. We send one message confirming the opt-out and then no further texts unless you ask to restart them, for example by replying START.

Reply HELP for help, or call (786) 808-7771 or email office@luxuryapplianceservices.com. If you stop texts, a member of our team may still phone you directly about a visit or repair in progress.

Recorded calls and the Luxury Appliances Service voice assistant

Incoming and outgoing calls with Luxury Appliances Service may be recorded. When a call is recorded, you are told at the start of the call; by continuing the call after that notice, you agree to the recording. If you prefer not to be recorded, hang up and email office@luxuryapplianceservices.com instead.

A call to (786) 808-7771 may be answered by a member of our team or by an AI voice assistant. The assistant may record the call, transcribe it and prepare a summary for our team. Recordings, transcripts and summaries are used to handle your request, check quality, train our team and resolve disputes.

Your number stays with Luxury Appliances Service

We do not sell, rent or share your mobile number or text messaging opt-in data with third parties or affiliates for their marketing or promotional purposes. How we handle call recordings, messages and other information is described in the privacy policy. These texts and calls are part of the service described in the terms of service.