- Do you serve unincorporated Miami-Dade as well as the cities?
- Yes. Our coverage includes Kendall and Westchester as well as Miami, Miami Beach, Coral Gables and the county’s other covered cities and villages. A Miami-Dade property does not have to be inside the City of Miami to qualify for service.
- Do you come to Miami Beach and the island communities?
- Yes. Miami Beach, Key Biscayne, Fisher Island, Bal Harbour and Surfside are covered. For an island property, include any specific entry or transport arrangement when agreeing on the visit.
- Are Homestead and Florida City included?
- Yes. Homestead and Florida City are covered, along with Cutler Bay and Palmetto Bay. The same supported premium kitchen and laundry services are available there.
- Can I book a repair for a condo in the county?
- Yes. Managed condos are within our service area. Building access and permitted service hours need to fit the appointment; your management can confirm any requirements for your property.
- How soon can a technician come to Miami-Dade?
- A technician can come today or tomorrow, seven days a week. Calls are answered 24/7. A visit does not mean every repair finishes that day; an ordered part may require a return.
- Can I book two appliances at one address?
- Yes. Describe both appliances and their faults. The diagnostic is per appliance and credited toward its repair, so a refrigerator and separate dishwasher are assessed individually even when booked together.
- Do repair prices change because of my neighborhood?
- No. We charge market prices without a markup because of the home or address, whether the visit is to a waterfront condo or an inland house.
- Which brands can I book for kitchen and laundry repair?
- We repair appliances from 16 premium manufacturers, including Sub-Zero refrigeration, Wolf cooking appliances and Miele kitchen and laundry equipment. The supported appliances differ by manufacturer. Coffee machines and vacuum cleaners are excluded.
- Can you repair appliances behind cabinet panels?
- Yes. Our service includes supported integrated refrigerators and dishwashers, undercounter refrigeration and drawer appliances. A matching panel does not prevent diagnosis or repair of the appliance behind it.
- Can I arrange service in Spanish?
- Yes. We speak Spanish. You can discuss the fault and arrange service in Spanish anywhere in our Miami-Dade coverage.