Undercounter ice machines
Luxury Appliances Service repairs Viking ice makers in Miami-Dade, Broward and Palm Beach counties, including 15-inch panel-ready clear, nugget and craft ice machines with slow production, poor ice quality or drainage problems.
A technician can come today or tomorrow, seven days a week · Calls answered 24/7 · $145 diagnostic per appliance, credited toward the repair
Our work
Our Viking repairs include refrigerator doors that would not seal, recurring freezer ice, a microwave with no heat and cracked oven-door glass, fixed with new gaskets, defrost heaters, microwave heating parts and oven glass.
Reviews
A Viking oven owner describes slow preheating, uneven cooking and a clear repair estimate.
Thumbtack
Our Viking oven needed much longer than usual to preheat and still cooked unevenly. The technician was punctual, methodical, and patient with my questions. The estimate was clear and the repair felt like a fair value.
Omar G.Viking oven
Models
We repair 5 Series clear, nugget and craft ice machines, plus panel-ready clear-ice units with a pump. These 15-inch appliances make ice separately from the freezer; we check their own water supply, drainage and production controls.
Arrange service for the separate ice machine that has stopped producing or draining.
Common problems
Common Viking ice maker problems include incomplete cubes, too little ice, a machine that shuts off before the bin fills, off-tasting ice, slow production after startup and a maintenance alert. Several come from care or conditions: mineral buildup and scale call for the cleaning cycle, a room below 55°F can stop the machine early, and a new machine needs 24 hours before ice accumulates. Luxury Appliances Service checks water flow, drainage and cooling and gives you the repair price before any work.
Incomplete cubes from a Viking 5 Series clear-ice machine can point to mineral buildup that a cleaning cycle addresses.
Possible causes: Mineral buildup in the ice-making system; a restricted water distributor tube.
Check first: Run the ice-system cleaning cycle.
When to call: Cubes remain incomplete. We inspect water distribution, the evaporator plate and cutter grid.
Low output from a Viking 5 Series clear-ice machine can point to drainage or the condenser.
Possible causes: A restricted drain; standing water in the bin; dirty condenser fins.
Check first: Look for visible standing water in the bin, and clean the condenser fins as Viking’s care instructions describe; do not remove panels.
When to call: Production stays low. We check drainage and condenser condition.
A Viking clear-ice machine that stops before the bin fills can be reacting to its drain pump or a cold room.
Possible causes: A full drain-pump reservoir, which shuts off power; a room below the 55°F minimum, which can make the bin thermistor stop the machine; a kinked or restricted vent line.
Check first: Check that the room stays above 55°F. Do not bypass the shutoff.
When to call: The machine keeps stopping before the bin fills. We inspect the pump, vent line and temperature sensing.
Off-tasting, grey or odd-smelling ice from a Viking clear-ice machine can point to scale that cleaning removes.
Possible causes: Mineral scale on the evaporator plate.
Check first: Clean the ice-making system under its care instructions.
When to call: The problem returns. We inspect the water path and ice-making surface.
A newly started Viking FIUI5152D clear-ice machine can be slow at first without anything being wrong.
Possible causes: Production cycles of up to 1½ hours, with longer initial cycles.
Check first: Allow 24 hours after startup before checking ice accumulation.
When to call: Production still fails after that. We assess water flow, cooling and drainage.
A maintenance alert on a Viking ice maker is a reminder to clean or check the water, which you can act on.
Possible causes: Cleaning that is due; a water check that is due.
Check first: Note the alert and follow the cleaning or water-supply instruction. Nugget-ice controls also show production status.
When to call: The alert persists and ice output falls. We check the affected system.
Internal electrical, refrigeration and drain-pump work belongs with the technician, and do not bypass a shutoff. Causes and owner checks follow Viking’s use-and-care information, checked in October 2026.
Our specialization
Luxury Appliances Service repairs Viking ice makers in Miami-Dade, Broward and Palm Beach counties, seven days a week. We work on 15-inch panel-ready clear, nugget and craft ice machines and check the water feed, drain pump and ice-making system. The diagnostic is $145 per appliance and is credited toward the repair. You get the repair price before any work, at market prices with no markup because of the home or the address. We use original parts directly from the manufacturer; if a part is not on hand, we order it and install it on a return visit. The repair is backed by a 90-day warranty on parts and labor, and we speak Spanish.
Repair or replace
Repair usually makes sense when the rest of the ice machine is sound and the fault is in one part, such as the drain pump, the water distributor or a sensor. A common rule of thumb is to replace an appliance when the repair would cost more than half the price of a new one; for a panel-ready machine fitted under the counter, compare with a new unit plus the same water and drain connections and installation. We give you the repair price before any work, so you decide with the number in hand.
Call (786) 808-7771Yes. Viking ice machines require drainage, and a pump serves an installation without a floor drain; we check the pump and its vent path when water remains or the overfill shutoff stops production.
It can: scale on the clear-ice evaporator plate can affect color and taste, and according to Viking, the machine then needs cleaning; a restricted distributor tube also calls for a cleaning cycle. If proper cleaning does not restore production, we assess the remaining fault before quoting parts.
The diagnostic fee is $145 per appliance, credited toward the repair. You pay it on its own only if you decide not to repair. We give you the repair price before work.
FAQ
Clear, nugget and craft ice machines have their own production and maintenance controls. We help separate a startup wait or cleaning need from a persistent water, cooling or drainage fault.
Call (786) 808-7771Service area
Luxury Appliances Service visits homes for Viking ice maker repair in Miami-Dade, Broward and Palm Beach counties, including Miami, Fort Lauderdale and Boca Raton. Check your address to arrange service.
Type your street address — we’ll tell you right away if we come there.
Models
Luxury Appliances Service also repairs these Viking appliances. Choose the appliance that needs service.
We repair Viking built-in, French-door and VEIL refrigerators with cooling, door-seal or water-system faults.
We repair Viking single, double and French-door wall ovens with heating, latch or control faults.
We repair Viking gas, dual-fuel and induction ranges with ignition, flame or oven faults.
We repair Viking stainless-front and custom-panel dishwashers with washing, drying, water-intake or leak problems.
We repair Viking DrawerMicro ovens, microwave hoods and drop-down-door speed ovens with heating or control faults.
We repair Viking built-in outdoor grills with failed ignition or low cooking heat.
We repair Viking gas and induction cooktops with ignition, heating or pan-detection faults.
We repair Viking VEIL freezer columns and 5 Series refrigeration with cooling loss or temperature alarms.
We repair Viking undercounter wine cellars and VEIL wine cabinets with cooling, door or control faults.
Choose your Viking appliance in Online booking, or call to arrange repair.
Contact
Get help for your Viking ice maker with low output, poor ice quality or a drain fault. Use Online booking or call (786) 808-7771.
(786) 808-7771Hablamos español
